Privacy Policy

Last Updated: March 7, 2026

At Lythesarb, operated by Nam Go HK Limited, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you visit or purchase from our site.

1. INFORMATION WE COLLECT

We collect Device Information (IP address, browser type, device identifiers) and Order Information (name, billing address, shipping address, payment information) to provide our services. For our hand-woven straw hats, bags, and earrings, we also collect data on how you interact with our store to improve your shopping experience.

2. HOW WE USE YOUR INFORMATION

We use your information to fulfill orders, communicate with you regarding your shipments, and screen for potential risk or fraud.

3. SHARING YOUR INFORMATION

We share your Personal Information with third parties (such as Shopify) and advertising partners, including AppLovin, Google, and Meta, to provide targeted advertisements and optimize your experience.

4. COOKIES & TRACKING

We use cookies and similar technologies to ensure our site functions properly. You can manage or disable your cookie preferences through your browser settings at any time.

5. GDPR COMPLIANCE (For EEA Users)

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you and to ask that your personal information be corrected, updated, or erased. Our legal basis for processing your information is the fulfillment of contracts and our legitimate business interests.

6. CCPA/CPRA COMPLIANCE (For California Users)

If you are a California resident, you have the right to know what personal information is being collected, the right to request deletion of that information, and the right to opt-out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising. We do not sell your personal information in the traditional sense, but we do share it with advertising partners like AppLovin to provide you with relevant content.

7. APP TRACKING TRANSPARENCY (ATT)

In compliance with Apple’s App Tracking Transparency (ATT) framework, we (and our partners like AppLovin) will only track your activity across other companies' apps and websites for advertising purposes if you provide explicit consent via the system prompt. You can change your tracking preferences at any time in your device settings.

8. DATA RETENTION

We maintain your Order Information for our records unless and until you ask us to delete this information.

9. CONTACT INFORMATION

For more information about our privacy practices, or if you would like to make a complaint, please contact us:

  • Brand Name: Lythesarb
  • Company: Nam Go HK Limited
  • Email: support@lythesarb.com
  • Phone: +1 (424) 380-6543
  • Address: Room 19a, 10/f, Profit Industrial Building, 1-15 Kwai Fung Street, Kwai Chung, Hong Kong